How do refunds work?

Each booking requires a non refundable deposit to book and reserve your date/ time
The balance of payment is due at the latest 10 days before your event.
Any cancellations made less than 7 days before your event date are not eligible for a refund.

Is there a security deposit?

Any unstaffed hires require a security deposit, this is refunded after your event as long as the items are returned, clean undamaged and on time.